What can I do on the Enterprise plan?
What can I do on the Enterprise plan?
You get a dedicated support contact and custom development for requirements specific to your store, including UI that the customization screen cannot produce.See About the Enterprise plan for details.
If I get in touch, does it always lead to an Enterprise contract?
If I get in touch, does it always lead to an Enterprise contract?
No. Depending on what we learn during the discovery call, we may recommend one of the standard plans instead. Tell us what you need and we will advise from there.
How long does it take to start a project?
How long does it take to start a project?
We aim to send a proposal within about two weeks of your first contact, covering the specification, support arrangements, and schedule through to release. Development starts once a contract is signed.
Am I billed for development and staging environments?
Am I billed for development and staging environments?
Stores on an Enterprise contract can use the app free of charge in up to two non-production environments.To arrange it, send us the details listed in If you are considering an Enterprise contract.
How much does it cost?
How much does it cost?
Pricing differs by app. For Discount Deck, see Pricing.Development is covered by the Enterprise plan fee when the result ships as a standard feature. If it becomes a feature exclusive to your store, we may quote it separately.
Still need help?
Contact us
Reach our support desk any time. Business hours are 10:00–18:00 on weekdays (JST).