> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bouquet-inc.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Questions we are often asked about the Enterprise plan.

<AccordionGroup>
  <Accordion title="What can I do on the Enterprise plan?">
    You get a dedicated support contact and custom development for requirements specific to your store, including UI that the customization screen cannot produce.

    See [About the Enterprise plan](/en/company/enterprise/overview) for details.
  </Accordion>

  <Accordion title="If I get in touch, does it always lead to an Enterprise contract?">
    No. Depending on what we learn during the discovery call, we may recommend one of the standard plans instead. Tell us what you need and we will advise from there.
  </Accordion>

  <Accordion title="How long does it take to start a project?">
    We aim to send a proposal within about two weeks of your first contact, covering the specification, support arrangements, and schedule through to release. Development starts once a contract is signed.
  </Accordion>

  <Accordion title="Am I billed for development and staging environments?">
    Stores on an Enterprise contract can use the app free of charge in up to two non-production environments.

    To arrange it, send us the details listed in [If you are considering an Enterprise contract](/en/company/enterprise/consideration).
  </Accordion>

  <Accordion title="How much does it cost?">
    Pricing differs by app. For Discount Deck, see [Pricing](/en/apps/discount-deck/pricing).

    Development is covered by the Enterprise plan fee when the result ships as a standard feature. If it becomes a feature exclusive to your store, we may quote it separately.
  </Accordion>

  <Accordion title="Can you add favorite buttons to a list on our site?">
    Yes, if the list is managed with metaobjects. This is an Enterprise-only service.

    The requirements are described in [Adding favorites to any list on your site](/apps/multilikes/faq/favorite-any-content) (Japanese).
  </Accordion>
</AccordionGroup>

## Still need help?

<Card title="Contact us" icon="comments" href="https://bouquet-inc.channel.io/home">
  Reach our support desk any time. Business hours are 10:00–18:00 on weekdays (JST).
</Card>


## Related topics

- [FAQ](/en/company/consulting/faq.md)
- [VIP and Discount Deck](/en/apps/discount-deck/integrations/vip.md)
- [What should we put into the Knowledge Base first?](/en/apps/ai-mcp-chatbot/faq/knowledge-base.md)